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Privacy notice

1. Introduction

2. About Hastings Insurance Services Ltd

3. Contents

4. What we mean by personal information

5. What information we collect about you

1. Individual details

2. Employment information

3. Identification details

4. Open Banking data

5. Earlier and current claims

6. Credit and anti-fraud data

7. Demographic data

8. Publicly available data including social media

9. Other risk details

10. Marketing preferences

11. Website and app use, including cookies and use of our web chat service

12. Payment information

13. Driving information

14. Trip or location data

15. Other information

16. Other Hastings Group Holdings Companies

1. Information which may be relevant to your claim

2. Claims assessment reports

3. Other parties involved in the claim

4. Prior claims

5. Information about your claim from third party suppliers

6. Social media

7. Photo or video data

1. Information from other parties

6. Collecting and sharing your personal information

Category of Companies

The person applying for the policy

Category of Companies

Other insurance companies

Category of Companies

Other companies involved in the insurance application process

Category of Companies

Credit reference and debt collection agencies

Category of Companies

Providers of demographic data and vehicle data

Category of Companies

Financial crime detection agencies and insurance industry financial crime databases

Category of Companies

Other Hastings Group Holdings Companies

Category of Companies

Government agencies and bodies, law enforcement and crime prevention agencies

Category of Companies

DVLA

Category of Companies

Third party suppliers

Category of Companies

Service providers

Category of Companies

Communication providers

Category of Companies

Advertising Partners

Category of Companies

Financial institutions

Category of Companies

Vehicle driving data

Category of Companies

Trip / location data

Category of Companies

Others

Category of Companies

Other parties involved in the incident

Category of Companies

Third party suppliers

Category of Companies

Publicly available sources

Category of Companies

Other parties

7. What we use your personal information for and our legal grounds

8. Sending your data to other countries

9. Marketing

10. How long we keep your personal information for

1. Policies

2. Driving Data

3. Trip / location data

4. Quotes

5. Claims

6. Vehicle and house details

7. Marketing Preferences

11. Automated processing

12. Your rights

13. How we protect your information

14. Contact us

15. Updates to this Privacy Notice

16. Copies of this notice

Footnotes