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About us

Hastings Direct, a trading name of Hastings Insurance Services Limited, is a UK company providing personal lines and related products online and by phone.

Launched in 1997 we began life as a UK broker providing private car insurance policies and related products. We have since extended the product range to include much more including home, bike and van insurance and a wide range of additional products and services.

In February 2009, Hastings Insurance Services Limited was bought by its management from Insurance Australia Group (IAG), presenting an exciting opportunity to develop the company as one of the UK's leading insurance providers, whilst the Hastings commitment to quality service ensures long term security for its customers.

In early January 2014, we welcomed the equity investment from Goldman Sachs and in December we passed the 1.7 million customer mark thanks to our refreshingly straightforward products and services. For more information, please visit Hastings Insurance Group.

Company info

Important links

  • Contact us contact details and opening hours.
  • Complaints we are committed to providing a quality service to all our customers.
  • Terms and conditions this document sets out how we, will deal with you as a customer.
  • Careers at Hastings Direct information on working for us , including latest vacancies.
  • Help list of all our Frequently Asked Questions.
  • Site map site map of all the pages in this site.