MyAccount puts you in the driving seat
There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.
- How to register
All you need to do is:
- Go to the log in page and select Register Account
- Enter your date of birth and the email address you gave us when you set up your policy

- Select Register and follow the link in the email to set up your password
- Next time all you'll need to do is log in with your date of birth, email and password.
MyAccount feature list
| Features | For policies beginning XA |
|---|---|
| Policy Information | |
| Policy documents | |
| List of policy benefits | * |
| Policy number | |
| Policy status | |
| Start date | |
| Cover type | |
| Renewal date | |
| Policyholder | * |
| Payment type | |
| Excess | * |
| Optional extras | * |
| No claims discount | * |
| Home address | |
| Manage my policy | |
| Change address details | |
| Get a new quote | |
| Upload documents | |
| Renew policy including payment | |
| Edit/negotiate/lapse a renewal | |
| View payment details | |
| Make a late payment | |
| Change direct debit payment date | |
| Payment schedule | * |
| Notifications | |
| Policy renewal, outstanding payments | |
| Claims | |
| Claim phone numbers and FAQs | |
| Submit a claim | |
| Claim status tracker | |
| Upload claim photos/video | |
| Help & customer service | |
| Live chat | |
| FAQs | |
| Breakdown assistance | |
| Change password | |
| Change email address | |
| Change marketing preferences | |
| Change to online documents or request postal documents | |
* Available in policy documents
Policy info
Types of home insurance
Policy features
