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Keep Hastings Direct and your policy in your pocket with our&nbsp;<a href="https://link.hastingsdirect.com/qikngHQk2Vb">app</a>

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Managing your policy is even easier in our app. And if you&#39;ve ever got a question or want to get in touch, you can now message us in the app too!*

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*Available to most Hastings Direct customers and coming soon to everyone.

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Register or login to MyAccount to manage your Hastings Direct policy from any device - access your documents or make changes to your home insurance policy.

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

Home MyAccount puts you in the driving seat

<ul>
	<li>Go to the <a href="https://www.hastingsdirect.com/myaccount/login/?action=login#signin" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About MyAccount'
 });
 })(event)"
 >MyAccount log in</a>&nbsp;page and enter the email address you used when you bought your policy</li>
	<li>You&#39;ll be sent an email so that we can verify your address; just click on the link</li>
	<li>You&#39;ll be asked to set up your password and then you&#39;re done.</li>
</ul>

<ul>
	<li>
	Policy renewal, outstanding payments
	</li>
</ul>

<ul>
	<li>
	Claim phone numbers and FAQs
	</li>
</ul>

<ul>
	<li>
	Submit a claim
	</li>
	<li>
	Claim status tracker
	</li>
	<li>
	Upload claim photos/video
	</li>
</ul>

Not possible yet:

<ul>
	<li>
	Live chat
	</li>
	<li>
	FAQs
	</li>
	<li>
	Breakdown assistance
	</li>
	<li>
	Change password
	</li>
	<li>
	Change marketing preferences
	</li>
	<li>
	Change to online documents or request postal documents
	</li>
	<li>
	Automatic renewal opt in/out
	</li>
</ul>

Help &amp; customer service:

<ul>
	<li>
	Change email address
	</li>
</ul>

Policy Information:

<ul>
	<li>
	Policy Information&nbsp;
	</li>
	<li>
	List of policy benefits&nbsp;*
	</li>
	<li>
	Policy number
	</li>
	<li>
	Policy status
	</li>
	<li>
	Start date
	</li>
	<li>
	Cover type
	</li>
	<li>
	Renewal date
	</li>
	<li>
	Policyholder&nbsp;*
	</li>
	<li>
	Payment type
	</li>
	<li>
	Excess&nbsp;*
	</li>
	<li>
	Optional extras&nbsp;*
	</li>
	<li>
	No claims discount&nbsp;*
	</li>
	<li>
	Home address&nbsp;*
	</li>
</ul>

Manage my policy:

<ul>
	<li>
	Get a new quote
	</li>
	<li>
	View payment details
	</li>
	<li>
	Make a late payment
	</li>
	<li>
	Change direct debit payment date
	</li>
	<li>
	Payment schedule&nbsp;*
	</li>
</ul>

<ul>
	<li>Change address details</li>
	<li>
	Upload documents
	</li>
	<li>
	Renew policy including payment
	</li>
	<li>
	Edit/negotiate/lapse a renewal
	</li>
</ul>

Home MyAccount puts you in the driving seat

How to register

MyAccount feature list