Male and female with two children laughing at home on a sofa.

Home MyAccount puts you in the driving seat

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

How to register

All you need to do is:

  • Go to the log in page and select Register Account
  • Enter your date of birth and the email address you gave us when you set up your policy
  • Select Register and follow the link in the email to set up your password
  • Next time all you'll need to do is log in with your date of birth, email and password.

MyAccount feature list

Policy Information
Policy documents Yes
List of policy benefits * Yes
Policy number Yes
Policy status Yes
Start date Yes
Cover type Yes
Renewal date Yes
Policyholder * Yes
Payment type Yes
Excess * Yes
Optional extras * Yes
No claims discount * Yes
Home address Yes
Manage my policy
Change address details No
Get a new quote Yes
Upload documents No
Renew policy including payment No
Edit/negotiate/lapse a renewal No
View payment details Yes
Make a late payment Yes
Change direct debit payment date Yes
Payment schedule * Yes
Notifications
Policy renewal, outstanding payments Yes
Claims
Claim phone numbers and FAQs Yes
Submit a claim No
Claim status tracker No
Upload claim photos/video No
Help & customer service
Live chat Yes
FAQs Yes
Breakdown assistance Yes
Change password Yes
Change email address No
Change marketing preferences Yes
Change to online documents or request postal documents Yes
Automatic renewal opt in/out Yes

* Available in policy documents

Policy info

Types of home insurance

Policy features

Help

Home insurance customer reviews