Car insurance

Multi Car insurance

Young drivers insurance

Young Drivers car insurance 

Telematics

Home insurance

car insurance

young drivers car insurance 

young Drivers car insurance brand

Start now

Send us a message 24/7 in our app

Download our app to message us 24/7

Keep Hastings Direct and your policy in your pocket with our&nbsp;<a href="https://link.hastingsdirect.com/qikngHQk2Vb">app</a>

&nbsp;

Managing your policy is even easier in our app. And if you&#39;ve ever got a question or want to get in touch, you can now message us in the app too!*

&nbsp;

*Available to most Hastings Direct customers and coming soon to everyone.

Log in

Claims and breakdown

Help

Contact us

Get a car quote

YouDrive telematics insurance 

Other types of insurance

Policy and renewal information

Optional extras

Guides

Get a home quote

All home insurance

Other types of home insurance

Claims

Get a motorbike quote

All motorbike insurance

Get a bike quote

Other types of motorbike insurance

Motorbike insurance

Get a van quote

All van insurance

Van insurance

Hastings Direct app

Help centre

YouDrive support

Get a Multi Car discount

Additional support

Refer a Friend

Renewals

FAQ's & Guides

Existing customers

About us

Personal loans

main-menu

One of the UK’s largest providers of car, home, van and bike insurance. Our products also include Multi Car and YouDrive telematics, as well as personal loans.

We&rsquo;re proud to be one of the country&rsquo;s largest and fastest growing providers of <a href="/car-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >car,</a> <a href="/home-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >home</a>, <a href="/van-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >van</a> and <a href="/motorbike-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >motorbike insurance</a>. With over 4 million customers and over 4,000 people working with us, we&#39;ve been providing insurance for over 25 years. Our products also include <a href="/car-insurance/multi-car-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >Multi Car</a> and <a href="/car-insurance/telematics-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >YouDrive telematics insurance,</a> as well as <a href="https://www.hastingsdirectloans.com/" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >personal loans</a>.&nbsp;

&nbsp;&nbsp;

We&rsquo;re passionate about helping our customers save money and stay safe, while making insurance simple and straightforward.&nbsp;

&nbsp;&nbsp;

We also believe that it&rsquo;s essential to support our customers when something goes wrong. It&rsquo;s why we&rsquo;re proud to have accepted more than 99% of customer motor claims in 2024, paying out over &pound;1.2 billion and helping over 278,000 customers.&nbsp;

It&rsquo;s an important part of our culture to be sustainable in everything we do, and to make decisions with a long-term vision. This helps to create lasting benefits for our colleagues, local communities and partners. We also have a &lsquo;4Cs&rsquo; leadership model, which prioritises our internal culture and our colleagues.&nbsp;

&nbsp;&nbsp;

As a result of this approach, we maintain high colleague engagement scores and were recognised as the UK&#39;s best large company to work for in 2025 by <a href="https://www.b.co.uk/best-companies-league-tables?companysize=Big" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >Best Companies</a> for the second year in a row.&nbsp;We support dozens of local charities, have created dedicated hardship funds for colleagues and customers who need extra support, and have been certified as CarbonNeutral&reg; 5 years in a row.&nbsp;

Over 10 million customers buy or switch their insurance through price comparison websites every year, and we&rsquo;re consistently one of the most competitively priced insurers in the country. We stay this competitive by encouraging and rewarding safer driving, investing in technology, preventing fraud and keeping our costs low.&nbsp;&nbsp;

&nbsp;&nbsp;

This is important because most people are overpaying for their insurance, driven by the costs of things like bad driving and fraud. According to the <a href="https://www.abi.org.uk/" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 rel="noreferrer noopener" target="_blank">ABI</a>, fraud is estimated to cost the industry over &pound;1bn every year, adding to what everyone has to pay for their insurance. By investing in technology and our dedicated fraud prevention team, we can avoid a lot of this extra cost &ndash; keeping prices lower for everyone else.&nbsp;

We’re dedicated to saving customers money and keeping them safe 

We use the latest technology to make insurance simple. Rated 4.7 on the App Store and 4.5 on Google Play (as of August 2025) <a href="https://link.hastingsdirect.com/UAbNygaz2Vb" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >our app</a> is used by over 847k customers every month &ndash; helping them manage their policies whenever and wherever they want.&nbsp;&nbsp;

&nbsp;&nbsp;

From making a change to a policy, renewing for another year and requesting breakdown assistance to making and tracking a claim, our app helps customers avoid having to call us. But if a customer wants to talk to us, they can message us at any time with our app or call our 24/7 emergency claims helpline, and we have over 4,000 colleagues on hand to help.&nbsp;

As well as our standard policies, we also offer the UK&rsquo;s market-leading telematics product*, YouDrive. This uses our app and a small wireless tab (instead of a complicated black box) to help customers save even more money on their car insurance. YouDrive also lets customers see and monitor how safely they (or their family members) are driving. A safe driver is rewarded with an even lower price when they renew their policy.&nbsp;&nbsp;

&nbsp;

We think this is the future of insurance. Your price is determined by how well you drive, and not just based on your age, your postcode or other traditional ways that insurance companies set prices.&nbsp;&nbsp;&nbsp;

&nbsp;&nbsp;

Every year we help our customers with a lot of life-changing accidents. That&rsquo;s why we&rsquo;re passionate about using this technology to help everyone improve their driving and make UK roads safer.&nbsp;

&nbsp;

*(YouDrive took 70% market share of all telematics sales from December 2024 &ndash; April 2025).

We&rsquo;re proud to have accepted over 99% of all car claims in 2024, helping over 278,000 customers and paying out over &pound;1.2 billion.&nbsp;

&nbsp;

We know that accidents will happen, and that it&rsquo;s critical that we&rsquo;re great at helping our customers when they do. That&rsquo;s why we have a large specialist Claims team, dedicated to helping customers when something goes wrong. We also have a special emergency service to help if our <a href="/home-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >home insurance</a> customers are affected by flooding or water damage.&nbsp;

&nbsp;

Our comprehensive Hastings Direct, Hastings Premier and YouDrive <a href="/car-insurance" 
 onClick="(function(e){
 window.dataLayer = window.dataLayer || [];
 window.dataLayer.push({
 event: 'click',
 event_type: 'link_click',
 link_name: e.target.innerText,
 destination: e.target.href,
 section_name: e.target?.name || undefined,
 journey_type: 'brochureware', 
 application_name: 'brochureware',
 application_domain: 'https://www.hastingsdirect.com',
 page_path: window.location.pathname,
 page_name: 'About Hastings Direct'
 });
 })(event)"
 >car insurance</a> policies are Defaqto 5 Star rated. This means the independent experts at Defaqto consider these policies to be excellent, with a comprehensive range of features and benefits &ndash; including courtesy car cover and windscreen cover as standard. These policies also include our uninsured driver promise, which protects drivers from the financial impact of a collision with an uninsured driver. So when the unexpected happens, our customers are covered.&nbsp;

&nbsp;&nbsp;

We also work with a range of trusted partners to make sure we have access to high quality garages, courtesy cars, plumbers and building experts.&nbsp;

&nbsp;&nbsp;

If our customers need any kind of specialist assistance or find themselves in difficult circumstances (such as financial difficulties or dealing with a bereavement), we have specialist teams in place to help.&nbsp;

Welcome to Hastings Direct

We’re dedicated to saving customers money and keeping them safe

Making insurance simple

Revolutionising insurance

Being there for our customers

A different kind of company