Accidents & breakdowns

No matter how well you drive or care for your car, accidents happen. Here's what to do if you crash or break down.

    About my claim

    Every claim's different, so even if you've claimed before you may find it stressful, with lots of information to take in.

    Car accident advice

    Don't panic! Read this guide on what to do if you're unlucky enough to be involved in a crash.

    Car breakdown advice

    What to do if you have problems on the road – and how to avoid breaking down in the first place.

    How to fix a flat tyre

    Don't put it off any longer, there's no excuse for not knowing how to change a flat tyre.

    How to tow a car

    Whether you're doing the towing or are the one being towed, here's what you need to know.

    Uninsured drivers: the facts

    You'll be in serious trouble if you're caught driving without insurance, even if it's unintentional.

    What to do if you hit a pothole

    Potholes can cause serious damage to your car. Here's what to do if you need to make a claim.

    Wrong fuel in your car? Here's what to do

    It's a common mistake that anyone can make, so here's what to do if you use the wrong fuel.