Man at the wheel of a van

Van MyAccount puts you in the driving seat

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

How to register

All you need to do is:

  • Go to the MyAccount log in page and enter the email address you used when you bought your policy
  • You'll be sent an email so that we can verify your address; just click on the link
  • You'll be asked to set up your password and then you're done.

MyAccount feature list

Policy Information
Policy documents Yes
List of policy benefits * Yes
Policy number Yes
Policy status Yes
Start date Yes
Cover type Yes
Renewal date Yes
Policyholder * Yes
Payment type Yes
Excess * Yes
Optional extras * Yes
No claims discount * Yes
Driver licence info * Yes
Vehicle make and model Yes
Vehicle registration Yes
Vehicle annual mileage * Yes
Vehicle use * Yes
Home address * Yes
Manage my policy
Add, edit or remove driver No
Change or edit vehicle details No
Change address details No
Get a new quote Yes
Upload documents No
Renew policy including payment No
Edit/negotiate/lapse a renewal No
View payment details Yes
Make a late payment Yes
Change direct debit payment date Yes
Payment schedule * Yes
Notifications
Policy renewal, outstanding payments Yes
Claims
Claim phone numbers and FAQs Yes
Submit a claim No
Claim status tracker No
Upload claim photos/video No
Help & customer service
Live chat Yes
FAQs Yes
Breakdown assistance Yes
Change password Yes
Change email address No
Change marketing preferences Yes
Change to online documents or request postal documents Yes
Automatic renewal opt in/out Yes

* Available in policy documents