Your browser's out of date so you may not be able to use some of the features on our website. For the best experience, we recommend upgrading your browser to a newer version.
Affected by Coronavirus? Visit our help and guidance

Van MyAccount puts you in the driving seat

Hastings Direct Login to MyAccount.

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

Go to MyAccount

How to register

All you need to do is:

  • Go to the log in page and select Register Account
  • Enter your date of birth and the email address you gave us when you set up your policy

  • Select Register and follow the link in the email to set up your password
  • Next time all you'll need to do is log in with your date of birth, email and password.

MyAccount feature list

Features
Policy Information
Policy documents
List of policy benefits *
Policy number
Policy status
Start date
Cover type
Renewal date
Policyholder *
Payment type
Excess *
Optional extras *
No claims discount *
Driver licence info *
Vehicle make and model
Vehicle registration
Vehicle annual mileage *
Vehicle use *
Home address *
Manage my policy
Add, edit or remove driver  
Change or edit vehicle details  
Change address details  
Get a new quote
Upload documents  
Renew policy including payment  
Edit/negotiate/lapse a renewal  
View payment details
Make a late payment
Change direct debit payment date
Payment schedule *
Notifications
Policy renewal, outstanding payments
Claims
Claim phone numbers and FAQs
Submit a claim  
Claim status tracker  
Upload claim photos/video  
Help & customer service
Live chat
FAQs
Breakdown assistance
Change password
Change email address  
Change marketing preferences
Change to online documents or request postal documents
Automatic renewal opt in/out

* Available in policy documents