Hastings Direct.

Important - Coronavirus update

In line with guidance from the Government and to help look after our colleagues, we now have a limited number of staff in the office. During this time, we're committed to supporting you in the best way we can. We'll be here throughout to keep you updated so make sure to check back regularly.

  • At this time, please help us to prioritise essential calls by using our online services.
    • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
    • If you're a home, bike or van customer, or for any customers wishing to cancel their insurance, please use our online forms.
  • If you do phone, we will only be able to deal with your query if:
    • You're in a vulnerable situation or an NHS/critical care worker who can't easily access our online services, or
    • You are worried about making future payments, or
    • Your policy is due to renew in less than a week and you're concerned the policy is no longer suitable for you, or
    • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.
  • For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and how to use our online services.
  • Our opening hours have changed to: Monday to Friday 9am - 6pm, Saturday 10am - 2pm and Sunday Closed. If do you need to call us, please bear with us as it may take us longer to answer your call. We're sorry for any inconvenience this causes you.

Read our Coronavirus FAQs

Hastings Direct news: how to reduce your carbon footprint — at home and on the road

The environment — it's become something of a hot topic over the last few years. Business, countries and individuals alike are working on ways to become more environmentally friendly.

In fact, there's an annual event dedicated to demonstrating support for protecting the environment. Earth Day was first launched in 1970 and is now celebrated in more than 193 countries every year. This year, Earth Day is on 22 April.

But it's more than just one day; it's about making changes that will last. So, how can you make environmental change? One step is to reduce your carbon footprint. Follow our top tips on how to make a positive change, both at home and on the road.

Reduce your carbon footprint from driving

Electric car charging point.

Drive smoother

According to carbonfund.org, studies have revealed changing your driving habits alone can result in a difference in miles per gallon (MPG) of up to 30%, meaning you could save up to more than a ton of CO2 per year.

There are also many apps available that will monitor your driving so you know the exact habits you need to improve, such as smoother acceleration.

Drive a low carbon car

Low and ultra-low emission technology is developing rapidly and there are many more models to choose from than a few years ago.

Swapping in your current car for an ultra-low alternative will reduce your environmental impact and running costs. According to Go Ultra Low, a 100% electric vehicle could cost as little as 2p per mile to run.

Car maintenance

Ensuring your car is properly maintained will help your fuel efficiency. Even keeping your tyres properly inflated will save around 400–700llbs of C02 per year.

Reduce your carbon footprint at home

Insulate and seal your home

According to Winchester Action on Climate Change, half the heat from an average home is lost through walls, windows and roofs. Reduce leaks and drafts with insulation and weather stripping.

Turn down your thermostat

Heating is the biggest source of carbon emissions for the majority of homes. Turning your heating down and putting on an extra layer is one option. Another option is to install a programmable model that turns your heating off when you're not at home.

Electrical appliances

Leaving appliances on stand-by can use a surprising amount of energy, so turn them off at the wall when they're not being used.


Using electricity in the home results in an average annual emission of around 1,000kg per person, or 2,300kg per household.

Switching your energy supplier to one that is genuinely "green" will ensure your electricity is supplied by largely renewable sources.

Buying more electricity from a supplier who depends on renewable electricity will help to reduce the average amount of C02 emitted per unit of electricity.

Small changes can make a big difference in the long run. What 'green' changes could you make today?

© M2 Bespoke 2016

Join us...