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Coronavirus update Last updated 9th July 16:00

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In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

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  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

News weekly update: history of motorbike safety — crazy motorbike safety stats

Owning a motorbike can be a childhood dream fulfilled or the desire for a more practical mode of transport. Either way, being on a bike tends to conjure passion and a real love of travelling.

Old helmet.

There's something about those two wheels that evokes images of freedom — driving off into the sunset, hearing the wind rush past you.

But as cool as motorbikes may be, they can also be seen as a dangerous type of transportation:

  • It's been legal requirement to wear a helmet when riding in a motorbike for less than 50 years. The Motor Cycles (Wearing of Helmets) Regulations 1973 was introduced in February 1973 and came into effect on 1 June of that year.
  • According to government figures, motorcyclists make up just 1% of total road traffic in the UK, but account for 19% of all road user deaths.
  • What's more, per mile ridden, motorcyclists are around 38 times more likely to be killed in a road traffic accident than car occupants.
  • In 2014, motorcyclists were involved in 5,558 serious accidents. These accidents killed 339 motorcyclists, while another 5,289 were seriously injured — the highest level since 2009.
  • Nearly half (45%) of motorcycling accidents occurred at junctions, and as many as 30 motorcyclists are thought to be killed or injured every day at junctions.

But there are things motorcyclists can do to increase their safety when out on their bikes:

Wear the right gear

Motorcycle safety's evolved significantly over the years — long gone are the leather helmets. Whilst wearing the right gear might not seem that cool, it could save your life.

Riding defensively

Although safety gear's become more sophisticated over the years, make sure you know how to ride properly.

Riding defensively makes you less vulnerable. This includes anticipating the actions of others, staying alert and observant, and taking a 'lifesaver' glance over your shoulder before carrying out manoeuvres.

Further training

To improve your performance and safety on the road, it might be worth considering further skills training.

And, of course, there are things drivers can do to avoid any potential motorbike accidents, such as: taking longer to look for bikes when changing lanes, when turning or at junctions; keeping your distance; and checking for motorcyclists before opening your car door.

What motorbike safety stat surprised you the most?

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