i

Coronavirus update Last updated 9th July 16:00

Show more

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

Show more

  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct news: car games for the Easter weekend

chickens.

Thousands of us will be hitting the roads this Easter, with trips to see friends and family over the long weekend. So how do you plan on keeping boredom at bay when you're sat in the inevitable traffic jams?

According to the latest research, one in three children now have their own tablet. While tablets are great for watching films or catching up on TV programmes, downloading some apps before you set off is another great option.

Regardless of the age of your children, you'll be able to find suitable, fun and even educational apps to keep them occupied on the long journey ahead. Here is a small selection of the best apps for children:

  • aMath Numbers Eng is a fun maths-learning game that has a familiar style to the old favourite, Tetris.
  • Little Big Foot is a free interactive children's story app from the App Store that is perfect for toddlers up to the age of five.
  • Mars Pop is a variation of the classic bubble shooter game. With a multiplayer option, this is a great app to keep both your children entertained with one app.
  • Temple Run, enjoyed by kids aged from four upwards, is a free app that will entertain children of all ages.

Visit PC Advisor a full list of the best kids' apps 2016. Always remember to keep an eye on what apps your children are downloading and be cautious of any upgrades as many need to be paid for.

And there's one for the adults, too. If you're feeling competitive, see who is the better driver out of you and your partner by downloading the free Hastings Direct SmartMiles app to monitor your driving. Check the stats when you get back home and find out who really is the best driver in your family!

If you'd rather options the whole family can get involved in, try one (or all!) of these old school car games:

The tin foil challenge

This is a cheap and fun way to get the creativity flowing. Everyone gets just one sheet of tin foil to create their masterpiece and the driver can be the judge when you take a rest break!

Name that tune

Grab a selection of CDs and see just how well you know your favourite tunes by playing just the first few bars of each song. Whoever can name that tune gets a sweet surprise!

Who's next door?

This is the perfect game to play when stuck in a traffic jam. Everyone is assigned a window and takes a sneak peek at the person in the car nearest to them and they decide what they do for a living, their name, where they are going… Try to be as detailed as you can!

The registration plate game

And oldie but a goodie, you each take the letters from the registration plate on the car in front and have to come up with the longest word that uses all the letters. If you've got younger children in the car it can be simplified so everyone gets a point if they're able to come up with any word using the registration plate letters.

With these cool retro game ideas, your Easter journeys will just fly by! And remember, entertainment is important on a long drive, but so are breaks. Be sure to make regular comfort stops so your journey is as safe as possible.

© M2 Bespoke 2016

Hastings Direct has no affiliation with any of the apps mentioned in this post except the Hastings Direct SmartMiles app.

Join us...