Hastings Direct.

Important - Coronavirus update

In line with advice from the Government and the FCA, we now have a limited number of staff in the office and are working hard to enable more employees to work from home. During this time, we're committed to supporting you in the best way we can. We'll be here throughout to keep you updated, so make sure to check back regularly.

  • To help us prioritise urgent calls, please use our online services to manage your policy where you can. Please only call us in exceptional circumstances, as otherwise we may not be able to help you at this time.
  • If you have a car policy, you can change your address or vehicle, add or remove drivers, or make payments in MyAccount or the app.
  • You can also report a new car claim or get an update on your car's repair in MyAccount.
  • If you're worried about financial difficulties or you're using your insured vehicle or home differently because of Coronavirus and you want to update your policy, please read our Coronavirus FAQs about what to do next.
  • Our opening hours have changed to: Monday to Friday 9am - 6pm, Saturday 10am - 2pm and Sunday Closed.
  • If you do need to call us, please bear with us as it may take us longer to answer your call. We're sorry for any inconvenience this causes you.

Read our Coronavirus FAQs

News weekly update: Would you be a blood donor?

Give blood.

Do you have a spare 10 minutes today? Why not give the gift of life and give blood?

There are many myths surrounding blood donation that could be putting you off. For example, did you know that a full donation is 470ml, not 1L? Plus, a full donation only takes between five and 10 minutes to complete, as opposed to the hours and hours that you might expect.

This year's World Blood Donor Day, celebrated on 14th June, carried the theme "Blood connects us all" — but how many of these fast facts about donation did you know?

How many pints of blood are needed every day?

Did you know?

  • Red blood cells have a shelf life of 35 days
  • One year is the maximum amount of time plasma can be stored for
  • Around 8,000 blood transfusions are carried out in the UK each day

In order to treat patients in need across England, more than 6,000 blood donations are needed every day. This is why there's always a need for people to give blood.

While the majority of people between 17 and 65 years old are able to give blood, around half of current donors are over 45. To make sure there is enough blood in the future, there is a now a need for younger people to start donating.

How easy is it to donate?

Whether you're a new or existing blood donor, it is easy to book an appointment to give blood in England. Donors can create an online account that allows them to book appointments and find out where you can donate.

How to prepare to donate

Did you know?

  • The human body has between 4-6 litres of blood
  • There are four main blood groups, A, B, AB and O
  • Around 47% of the population are blood group O

You've decided to become a blood donor and have booked an appointment. Now what? Follow these tips to have a safe blood donation experience:

  • Eat regular meals to stop you feeling lightheaded.
  • Boost your wellbeing with a good night's sleep.
  • Make sure you drink plenty of fluids 24 hours before donating, but avoid alcohol.
  • Wear comfortable and loose clothing while avoiding anything with tight sleeves.
  • It's normal to feel nervous. To help distract you from the nerves, bring a friend with you.
  • Or bring a book, a magazine or an MP3 player along to help you relax.
  • Save time by making sure you know your medical, body piercing and travel history.
  • You can still exercise before and after donating blood but don't do anything that is more strenuous than usual. You will also need to make sure you're fully recovered and well hydrated before you give blood.

Would you now consider giving blood?


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