Coronavirus update Last updated 28th May 16:00
In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.
At this time, please help us to prioritise essential calls by using our online services.
If you do phone, we may only be able to deal with your query if:
For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.
Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.
Not got a policy with us yet?
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Select which type of insurance you have to download your policy documents or log into MyAccount for your policy documents and other useful information.