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Accessibility policy

Accessibility to our website is very important to us here at Hastings Direct. We are committed to making our internet documents accessible to all and it is our aim to create a professional site that can be enjoyed and utilised by everyone. We are working hard to ensure we meet the widest audience as possible and are making changes to our website and its content to achieve this.

What is accessibility?

Accessibility means we provide flexible options to accommodate each individual user's needs and preferences. We do our best to ensure sure the computer technology we use for web pages, applications and software are as flexible and useful as we can make them.

To ensure that we meet or exceed the requirements of the United Kingdom's Equality Act 2010, and subsequently the W3C's Web Accessibility Initiative (WAI), we continually review our site and modify pages to remove any problems for people with disabilities.

All pages on our website are accessible to people who use screen reading software and to those with other vision or mobility impairments. We use Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS) to create pages and documents that are accessible to our customers. In creating HTML documents, we follow WAI standards; for example, we include alternate text to describe graphics; and provide access keys on our key hyperlinks.

If you need more information

If you navigate using only the keyboard or an assistive device, visit the following browser-specific pages for additional information:

What to do if you have trouble

If you have trouble accessing one of our web pages or have questions about our accessibility policy please contact us. If your problem is a broken link, a link that goes to the wrong page, or other technical problems, please tell us where it is and what happened so we can do our best to fix it.

Links to third party websites

Some of our pages contain links to third party websites not operated by us. Those sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. We are not responsible for the content or availability of those sites, their partners, or advertisers.

Related links

Multi-award winning

We are a multi-award winning business and one of the UK's fastest growing insurance groups.

  • 2013–2015 & 2018 Consumer Moneyfacts Awards Car Insurance Provider of the Year
  • 2014 & 2015 UK Broker Awards, Personal Lines Broker of the Year
  • 2014 British Insurance Awards, Personal Lines Broker of the Year


Defaqto 5 Star Ratings

Defaqto 5 Star rated motor insurance.

Our Hastings Direct and Hastings Premier car insurance is Defaqto 5 Star rated