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Coronavirus update Last updated 9th July 16:00

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In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

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  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Creating kerb appeal on a budget

Planning on putting your home on the market? If you want to get the best possible price there's one important thing you need to do before ringing the estate agent: get the entrance to your home in order.

You only get one chance to make a first impression, so you want the front of your house to impress potential buyers the second they set eyes on it.

Boost your home's value… by £55,000!

Research from Dulux Weathershield, cited by House Beautiful, shows a quarter of Brits would be willing to pay 25% more for a house with kerb appeal. With the average UK home costing £220,094, this means sellers could end up boosting the value of their property by a jaw-dropping £55,024! The great thing is, enhancing your home's exterior needn't cost a lot of money.

Scrub up

Starting from the ground up, if your path and doorstep are looking brown and murky, a pressure washer will bring them back to their original colour. You can hire a lightweight washer for around £20-£30 per day – you may as well scrub up the stones in the back garden while you're at it, too!

Tidy up

If you've got a lot of greenery in your front garden, it needs to look neat. Mow the lawn, dig out weeds forcing their way out between paving stones and freshen up your flower beds. You should also cut back hedges and shrubs, particularly those that are near windows as doing so will allow more light into your home.

Add a lick of paint

In the Dulux study, peeling and cracked paint came second on the list of top five exterior turn-offs, behind mouldy walls. It might just be a case of touching up your wooden window frames, or livening up your tired-looking front door. If you think your home's facade needs a couple of fresh coats, bear in mind this will cost a bit more.

If you're refreshing your front door, Truedor partnered with property expert George Clarke to reveal 2018's most popular colours, as reported in Country Living. Topping the list is the brave and bold mid purple shade, followed by steel blue, light violet, black and classic white.

Tend to the small touches

Spend a minute or two inspecting the front of your property – brass door handle in need of a polish? One of the numbers on your door wonky? Cracked pane in your windows? Smudges across the glass? Spend some time tending to those small jobs that, when fixed and tidied up, could have a big impact on potential buyers.

Some final, finishing touches to crank up your home's kerb appeal include placing some potted plants on your porch, adding a layer of fresh gravel to the path, and clearing away unnecessary items that could distract those buyers from envisioning living in your home!

Hopefully with these top tips, you'll sell up in no time – and when you've found your dream property, make sure you get a competitive insurance quote with Hastings Direct.

Sources

Home insurance

At Hastings Direct, we know how important your home and its contents are to you. That's why we offer home insurance that covers you for the unexpected expense that theft, loss and damage can bring. Plus you can choose from a great range of optional extras.

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