Hastings Direct — Car, Van, Bike & Home Insurance

Make a claim

Call centre open 24 hours a day, seven days a week

Make a claim on your car, bike or van insurance:

Call our helpline on 0333 321 9800 as soon as possible.

More information about:

Make a windscreen claim:

Please call the number on your insurer's certificate and schedule.

Make a claim on your home insurance:

Please contact your insurer directly. Your insurer contact details can be found on your policy documentation.

Making a claim:

We will be more than happy to help, talking you through your claim details and the next steps to take. It will help us process your claim more easily if you can have the following information to hand:

  • Your policy number or reference.
  • Date and time of the incident.
  • Details of how the loss occurred eg accident fire, theft, etc.
  • Photographic evidence (if possible).
  • Location of the incident (motor).
  • Telephone number, name and addresses of parties involved and their vehicle registration number(s), if known (motor).

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