Hastings Direct
SmartMiles

If you have any questions about getting a new quote, please get in touch so we can help.

If you need a copy of your no claims discount, please email us.

No, because we didn't cancel your policy, we just haven't offered you a renewal. You only have to tell your insurer if we cancelled your policy during the year.

Things to consider before you remove the box:

• If there's any damage to your car battery, we recommend you don't try to remove the box yourself.
• You should wear safety goggles and gloves to protect your eyes and hands.
• When you disconnect your battery, always work on the negative terminal before the positive and never make any contact between the negative and positive cables or battery points.
• Only remove the box if you fitted it to the car yourself or if an engineer fitted it to your car battery.

Step-by-step removal guide

You'll need an adjustable spanner or wrench to loosen and tighten the nuts on your car battery.

Before you get started

Turn off your engine and make sure it's cool before you try to remove the box.

To remove your box, follow these simple steps:

1. Remove the cables from the battery pole

Loosen the battery nuts and undo both the cables, working on the negative terminal before the positive. The LED indicator in the bottom left-hand corner should turn off. Tighten the nuts on the battery back up again.

2. Carefully unstick the box from the surface

Remove the SmartMiles box and then recycle it, as it can’t go in your general household waste. You can take it to your nearest recycling centre.

Be sure not to cause any damage to the battery when you remove the box. If you’re finding it hard to remove, ask a garage to do it for you.

You'll need to recycle it, as it can't go into your general household waste. The best thing to do is take it to your nearest recycling centre.