Car policy information

Here you'll find everything you need to know about our car insurance policies.

Conditions of acceptance

Find out what you'll need to get an online car insurance quote with Hastings Direct.

Insurance policy documents

If you've registered, log in to MyAccount to view your policy documents and find other useful information. Or you can download your documents from our policy documents page.

Car insurance glossary

Find out exactly what all the different car insurance terms mean with our helpful glossary.

What to expect when making a claim

Every claim's different, so even if you've claimed before you may find it stressful, with lots of information to take in.

Information about our insurers

We're an intermediary, acting on behalf of several insurers. You can find more information about insurers, administrators etc on Information about our insurers.

Our fees

We charge fees to cover the costs involved in setting up, servicing and cancelling a policy. This includes administration, printing and postage costs.