Car policy information

Here you'll find everything you need to know about our car insurance policies.
› Conditions of acceptance
Find out what you'll need to get an online car insurance quote with Hastings Direct.
› Insurance policy documents
If you've registered, log in to MyAccount to view your policy documents and find other useful information. Or you can download your documents from our policy documents page.
› Car insurance glossary
Find out exactly what all the different car insurance terms mean with our helpful glossary.
› What to expect when making a claim
Every claim's different, so even if you've claimed before you may find it stressful, with lots of information to take in.
› Information about our insurers
We're an intermediary, acting on behalf of several insurers. You can find more information about insurers, administrators etc on Information about our insurers.
› Our fees
We charge fees to cover the costs involved in setting up, servicing and cancelling a policy. This includes administration, printing and postage costs.
Car insurance
Our straightforward car insurance is Defaqto 5 Star rated, so you can be sure you're getting a great product. Plus you can choose from a great range of optional extras.