Car MyAccount puts you in the driving seat

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.
How to register
All you need to do is:
- Go to the log in page and select Register Account
- Enter your date of birth and the email address you gave us when you set up your policy
- Select Register and follow the link in the email to set up your password
- Next time all you'll need to do is log in with your date of birth, email and password.
What type of policy do you have?
What MyAccount can do for you
Whether you're at home or on the move, simply log in to MyAccount through your mobile app, desktop or tablet to:
-
Access your documents
You can do this any time, just:
- Log in to MyAccount
- Click on the Documents tab in the dashboard
- Select View next to the document you want from the list.
-
Make changes to your car policy.
It's important you have the most up to date details on your policy, simply:
- Find your policy on the dashboard and click Manage your policy
- Select the details you'd like to update, such as Change of address
- Submit your changes and you're done.
Some customers may also be able to:
-
Manage their payments
To make a payment or update your direct debit details, just:
- Click the Payments tab on the dashboard
- If you have any outstanding payments on your policy you can pay the balance by clicking Make a payment
- If you're a direct debit payer and would like to change any payment details, including the payment date or bank account this is taken from, select Update direct debit details.
-
Renew their policy online.
You can view your renewal documents or accept or pay for your renewal by:
- Selecting the Renewal tab on the dashboard
- Follow the link to your renewal document to check your quote
- Select Accept and follow the instructions.
Take a look at this quick video to find out more or see the full list of features below.
MyAccount feature list
Features | ||
---|---|---|
Policy Information | ||
Policy documents | ||
List of policy benefits | * | |
Policy number | ||
Policy status | ||
Start date | ||
Cover type | ||
Renewal date | ||
Policyholder | ||
Payment type | ||
Excess | ||
Optional extras | * | |
No claims discount | ||
Driver licence info | ||
Vehicle make and model | ||
Vehicle registration | ||
Vehicle annual mileage | ||
Vehicle use | ||
Home address | ||
Manage my policy | ||
Add, edit or remove driver | ||
Change or edit vehicle details | ||
Change address details | ||
Get a new quote | ||
Upload documents | ||
Renew policy including payment | ||
Edit/negotiate/lapse a renewal | ||
View payment details | ||
Make a late payment | ||
Change direct debit payment date | ||
Payment schedule | ||
Notifications | ||
Policy renewal, outstanding payments | ||
Claims | ||
Claim phone numbers and FAQs | ||
Submit a claim | ||
Claim status tracker | ||
Upload claim photos/video | ||
Help & customer service | ||
Live chat | ||
FAQs | ||
Breakdown assistance | ||
Change password | ||
Change email address | ||
Change marketing preferences | ||
Change to online documents or request postal documents | ||
Automatic renewal opt in/out |
* Available in policy documents
MyAccount feature list
Features | For policies beginning XA |
---|---|
Policy Information | |
Policy documents | |
List of policy benefits | * |
Policy number | |
Policy status | |
Start date | |
Cover type | |
Renewal date | |
Policyholder | * |
Payment type | |
Excess | * |
Optional extras | * |
No claims discount | * |
Driver licence info | * |
Vehicle make and model | |
Vehicle registration | |
Vehicle annual mileage | * |
Vehicle use | * |
Home address | * |
Manage my policy | |
Add, edit or remove driver | |
Change or edit vehicle details | |
Change address details | |
Get a new quote | |
Upload documents | |
Renew policy including payment | |
Edit/negotiate/lapse a renewal | |
View payment details | |
Make a late payment | |
Change direct debit payment date | |
Payment schedule | |
Notifications | |
Policy renewal, outstanding payments | |
Claims | |
Claim phone numbers and FAQs | |
Submit a claim | |
Claim status tracker | |
Upload claim photos/video | |
Help & customer service | |
Live chat | |
FAQs | |
Breakdown assistance | |
Change password | |
Change email address | |
Change marketing preferences | |
Change to online documents or request postal documents |
* Available in policy documents