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Hastings Direct.

MyAccount puts you in the driving seat

Hastings Direct Login to MyAccount.

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

Go to MyAccount

  • All you need to do is:

    • Go to the log in page and select Register Account
    • Enter your date of birth and the email address you gave us when you set up your policy

    • Select Register and follow the link in the email to set up your password
    • Next time all you'll need to do is log in with your date of birth, email and password.

What type of policy do you have?

MyAccount and more at your fingertips

With the new Hastings Direct app

App store.
Google play.

* Currently available for car customers only.

What MyAccount can do for you

Whether you're at home or on the move, simply log in to MyAccount through your mobile app, desktop or tablet to:

  • You can do this any time, just:

    • Log in to MyAccount
    • Click on the Documents tab in the dashboard
    • Select View next to the document you want from the list.
  • It's important you have the most up to date details on your policy, simply:

    • Find your policy on the dashboard and click Manage your policy
    • Select the details you'd like to update, such as Change of address
    • Submit your changes and you're done.

Some customers may also be able to:

  • To make a payment or update your direct debit details, just:

    • Click the Payments tab on the dashboard
    • If you have any outstanding payments on your policy you can pay the balance by clicking Make a payment

    • If you're a direct debit payer and would like to change any payment details, including the payment date or bank account this is taken from, select Update direct debit details.
  • You can view your renewal documents or accept or pay for your renewal by:

    • Selecting the Renewal tab on the dashboard
    • Follow the link to your renewal document to check your quote
    • Select Accept and follow the instructions.

Take a look at this quick video to find out more or see the full list of features below.

Hastings Direct Login to MyAccount.

MyAccount feature list

Features For policies beginning XA
Policy Information
Policy documents
List of policy benefits *
Policy number
Policy status
Start date
Cover type
Renewal date
Policyholder
Payment type
Excess
Optional extras *
No claims discount
Driver licence info
Vehicle make and model
Vehicle registration
Vehicle annual mileage
Vehicle use
Home address
Manage my policy
Add, edit or remove driver
Change or edit vehicle details
Change address details
Get a new quote
Upload documents  
Renew policy including payment
Edit/negotiate/lapse a renewal  
View payment details
Make a late payment
Change DD payment date
Payment schedule *
Notifications
Policy renewal, outstanding payments
Claims
Claim phone numbers and FAQs
Submit a claim
Claim status tracker
Upload claim photos/video
Help & customer service
Live chat
FAQs
Breakdown assistance
Change password
Change email address  
Change marketing preferences
Change to online documents or request postal documents

* Available in policy documents

MyAccount feature list

Features For policies beginning XA
Policy Information
Policy documents
List of policy benefits *
Policy number
Policy status
Start date
Cover type
Renewal date
Policyholder *
Payment type
Excess *
Optional extras *
No claims discount *
Driver licence info *
Vehicle make and model
Vehicle registration
Vehicle annual mileage *
Vehicle use *
Home address *
Manage my policy
Add, edit or remove driver  
Change or edit vehicle details  
Change address details  
Get a new quote
Upload documents  
Renew policy including payment  
Edit/negotiate/lapse a renewal  
View payment details
Make a late payment
Change DD payment date
Payment schedule *
Notifications
Policy renewal, outstanding payments
Claims
Claim phone numbers and FAQs
Submit a claim  
Claim status tracker  
Upload claim photos/video  
Help & customer service
Live chat
FAQs
Breakdown assistance
Change password
Change email address  
Change marketing preferences
Change to online documents or request postal documents

* Available in policy documents

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