Hastings Direct.

Important - Coronavirus update

In line with guidance from the Government and to help look after our colleagues, we now have a limited number of staff in the office. During this time, we're committed to supporting you in the best way we can. We'll be here throughout to keep you updated so make sure to check back regularly.

  • At this time, please help us to prioritise essential calls by using our online services.
    • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
    • If you're a home, bike or van customer, or for any customers wishing to cancel their insurance, please use our online forms.
  • If you do phone, we will only be able to deal with your query if:
    • You're in a vulnerable situation or an NHS or frontline health┬ácare worker who can't easily access our online services, or
    • You are worried about making future payments, or
    • Your policy is due to renew in less than a week and you're concerned the policy is no longer suitable for you, or
    • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.
  • For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and how to use our online services.
  • Our opening hours have changed to: Monday to Friday 9am - 6pm, Saturday 10am - 2pm and Sunday Closed. If do you need to call us, please bear with us as it may take us longer to answer your call. We're sorry for any inconvenience this causes you.

Read our Coronavirus FAQs

Decoding driving licences

Have you ever studied the back of your UK driving licence? You might feel compelled to now we've mentioned it, and if you do, you'll see among images of different types of transport, there are some numbers under section 12. But what do they mean?

Numbers on a driving licence.

Cracking the codes

The so-called 'information codes' under section 12 of your driving licence correspond to the conditions you need to meet in order to drive. These might be general conditions, like rules on driving certain types of vehicle. Or they could relate to you personally – for instance, if a visual impairment means you need to wear glasses behind the wheel.

Learn the codes or risk a fine

It's a good idea to get to grips with the codes on the back of your driving licence and make sure you follow them. If you're caught ignoring the codes, like driving without glasses despite declaring you need to wear them, you could receive a £100 on-the-spot fine from the police.

Depending on the severity of the offence, your fine could be increased to £1,000. You could also get penalty points on your licence or be taken to court.

The most common driving licence codes

Here are 10 of the most common codes found of the back of UK driving licences, and their meanings:

  • 01 – eyesight correction, for instance glasses or contact lenses
  • 02 – hearing/communication aid
  • 40 – modified steering
  • 101 – not for hire or reward (meaning, not to make a profit)
  • 105 – vehicle no more than 5.5 metres long
  • 106 – restricted to automatic vehicles
  • 107 – not more than 8,250 kilograms
  • 111 – limited to 16 passenger seats
  • 115 – organ donor
  • 122 – valid on successful completion: Basic Moped Training Course 125 – tricycles only (for licences issued before 29 June 2014).

Some codes might be different in Northern Ireland – you can find the full list on the Gov.UK website.

Updating your driving licence

The onus is on you to let the DVLA know about any changes that affect the information or conditions on your driving licence.

This might include your title and surname if you recently got married, or your address if you've moved home. Even temporary addresses must be registered with the DVLA, for instance if you're a student living in university halls. You can change the address on either your full driving licence or provisional licence online or by post.

Failure to update your licence is a separate offence to ignoring the codes, but you could still end up paying a fine of up to £1,000.

If you develop a medical condition or your eyesight or hearing deteriorates, again, you need to tell the DVLA and have your licence updated. Check if a health condition affects your driving using this A-Z list.

Now you're clued-up on licence codes, why not find out how much you could save on car insurance with Hastings Direct? Get a quote today!

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