What to expect when making a claim

Every claim's different, so even if you've claimed before you may find it stressful, with lots of information to take in.

    How soon can I get back on the road?

    What if someone else is involved?

    What if my car can't be repaired?

    How will claiming affect my insurance?

    Frequently asked questions

    How do I make a claim for my windscreen?

    Will a windscreen claim affect my no claims discount?

    How do I protect my no claims discount?

    If my vehicle is written off will my policy be cancelled?

    What's an uninsured loss?

    How can I claim for my uninsured losses?

    I've had a claim. Can I add protection to my no claims discount if I pay the difference?

    Is my child seat or booster seat covered?

    Can I claim for any personal belongings damaged in this incident?

    Can I claim for onward transport or overnight accommodation?

    How big is the courtesy car?

    What claims do I need to tell you about

    Car insurance

    Our Direct and Premier policies are 5 Star rated by Defaqto, so why not get a hassle-free car insurance quote today.

    Log in to MyAccount

    Log in to MyAccount to manage your policy online. You can view and download documents at your convenience. If your policy number starts with 'XA' you can also make payments and changes to your policy online.