Notice to existing Policyholders of Renew Insurance

Friday 2nd May 2014, Renew Insurance a trading name of Hastings Insurance Services Limited, stopped the sale of new policies.

Existing customers

If you are an existing customer, there is no need to worry. Your current policy is unaffected by this change and we will continue to cover you until your renewal date. At renewal, your new policy documentation will provide formal notification of the change to a different brand within our group. In the meantime if you would like to discuss your policy, wish to make changes or renew with us in the future, please contact us in the following ways.

Contact details

For renewal enquiries, please call our renewals team on 0844 800 2456 or email

For policy amendments and other queries, please call our Customer Services team on 0844 879 3016 or email

live chat

Opening hours

Monday to Friday: 8am to 9pm
Saturday: 9am to 5.30pm
Sunday: 10am to 5pm

Write to us

Trade UK Insurance Services, Rosalind Franklin House, Oaks Business Park, Fordham Road, Newmarket, CB8 7XN

New policies

If you are looking for a new insurance quote, follow the link below to Hastings Direct, which is are part of the same group as Renew Insurance.

Hastings Direct