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Coronavirus update Last updated 28th May 16:00

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In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 28th May 16:00

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  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Bike insurance policy features & extras

Insurance for Motorbikes, Motorcycles, Mopeds and Scooters.

We offer a range of bike insurance options at Hastings Direct, allowing you to choose the level of cover that best suits your needs and budget.

There are a number of optional extras available with Hastings Direct bike insurance. Make sure you understand the levels of cover so you buy a policy that is right for you.

› Bike breakdown cover

Choosing bike breakdown cover as an optional extra will mean you'll have the appropriate cover if your bike ever breaks down. Find out more about bike breakdown cover.

› Bike helmet and leather cover

If you have an accident on the roads, it's not just your bike that can end up costing you lots of cash but your riding gear too. That's why we offer bike helmet and leather cover, to protect your riding gear in the event of an accident causing them damage.

› Legal protection

If you get into an accident on the road that isn't your fault, this is where our legal protection cover comes in. Find out what's covered with bike legal protection with Hastings Direct.

› Personal accident

If you or your passenger is injured in an accident, we can offer up to £20,000 cash payment. Find out more about what's covered with our bike personal accident cover.

Full terms and conditions can be found in our optional additional products booklet.

Types of motorbike cover

If you're a biker on a budget and want a no frills solution, you can choose from our third party or third party fire and theft insurance. Third party covers the other person and their property if you're involved in an accident. Third party fire and theft offers the same cover but with extra protection if your bike is stolen or damaged by fire.

As our top level insurance, comprehensive cover will protect your bike in the event of damage by accident, theft, fire or vandalism. If something unexpected happens, we'll do all we can to help get you back on the road as soon as possible.

Some of the benefits of Hastings Direct bike insurance include:

  • Up to 6 years' no claims discount
  • 90 days of EU cover per trip abroad
  • Access to a 24/7 UK helpline
  • Option to protect no claims discount.

Discounts are available for:

  • Advanced riders
  • Multi-bike policies
  • New policyholders with zero no claims discounts
  • Continuous ownership
  • Garaging
  • Security measures

Bike insurance

Great value bike insurance with flexible extras. Tailor your cover to suit your needs and budget - leaving you free to enjoy the open road.

Join us...