Hastings Direct.

MyAccount puts you in the driving seat

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There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

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MyAccount feature list

Features For policies beginning XA For policies beginning H
Policy Information
Policy documents
List of policy benefits * *
Policy number
Policy status *
Start date
Cover type
Renewal date
Policyholder * *
Payment type *
Excess * *
Optional extras * *
No claims discount * *
Rider licence info * *
Vehicle make and model
Vehicle registration
Vehicle annual mileage * *
Vehicle use * *
Home address * *
Manage my policy
Add, edit or remove rider    
Change or edit vehicle details    
Change address details    
Get a new quote  
Upload documents    
Renew policy including payment    
Edit/negotiate/lapse a renewal    
View payment details    
Make a late payment  
Change DD payment date    
Payment schedule *  
Notifications
Policy renewal, outstanding payments  
Claims
Claim phone numbers and FAQs  
Submit a claim    
Claim status tracker    
Upload claim photos/video    
Help & customer service
Live chat
FAQs
Breakdown assistance  
Change password
Change email address    
Change marketing preferences  
Change to online documents or request postal documents  

* Available in policy documents

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