Affected by Coronavirus? Visit our help and guidance
Your browser's out of date so you may not be able to use some of the features on our website. For the best experience, we recommend upgrading your browser to a newer version.

MyAccount puts you in the driving seat

Hastings Direct Login to MyAccount.

There's never been a better time to start using MyAccount - it's packed with new and useful features to help you manage your policy from any device 24/7.

Go to MyAccount

  • All you need to do is:

    • Go to the log in page and select Register Account
    • Enter your date of birth and the email address you gave us when you set up your policy

    • Select Register and follow the link in the email to set up your password
    • Next time all you'll need to do is log in with your date of birth, email and password.

MyAccount feature list

Features For policies beginning XA For policies beginning H
Policy Information
Policy documents
List of policy benefits * *
Policy number
Policy status *
Start date
Cover type
Renewal date
Policyholder * *
Payment type *
Excess * *
Optional extras * *
No claims discount * *
Rider licence info * *
Vehicle make and model
Vehicle registration
Vehicle annual mileage * *
Vehicle use * *
Home address * *
Manage my policy
Add, edit or remove rider    
Change or edit vehicle details    
Change address details    
Get a new quote  
Upload documents    
Renew policy including payment    
Edit/negotiate/lapse a renewal    
View payment details  
Make a late payment  
Change direct debit payment date  
Payment schedule *  
Policy renewal, outstanding payments  
Claim phone numbers and FAQs  
Submit a claim    
Claim status tracker    
Upload claim photos/video    
Help & customer service
Live chat
Breakdown assistance  
Change password
Change email address    
Change marketing preferences  
Change to online documents or request postal documents  

* Available in policy documents

Join us...