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Coronavirus update Last updated 9th July 16:00

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In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

Show more

  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Bike types

Thinking of buying a bike? Perhaps you want to upgrade your current model, or maybe this is your first venture into the world of motorcycling. Either way, choosing a new set of wheels is exciting, but it's not as simple as handing over your cash and riding off into the sunset.

There are many bike types on the market, all with varying specs, perks and rider experiences. This can make it tricky finding a bike which best suits your needs, lifestyle and budget.

Types of motorbike

Still not sure which bike would suit you best? Our handy guide to bike types will help you pick your perfect ride.

Sports bikes

Sports bikes are renowned for their big, powerful engines, aerodynamic designs and super-sharp handling. Able to accelerate at hair-raising speed, they are the nimblest of all bikes and more suited to riders with extensive experience in the seat.

Limited storage space and poor fuel economy means sports bikes are better for shorter journeys as opposed to long distance trips. Plus, the design of the bikes forces the rider's weight over the tank, which become uncomfortable if clocking up the miles.

Tourer bikes

If you plan on venturing miles with your trusty metal steed, a tourer will make a perfect companion. With plush seats that put riders in an upright riding position, ample storage space and large fuel tanks, you can ride for miles without needing to fill-up or take a break.

A subcategory of this type of bike is the sports-tourer, which offers the comfort and long-distance competences of a tourer but with the performance of a sports bike.

Cruiser bikes

The ultimate statement bike, cruisers are synonymous with the Harley-Davidson brand but there are other big players in the game, including BMW, Kawasaki and Yamaha. Cruisers are hefty beasts and offer a laid back approach to riding, with low seats and wide handlebars. These machines are ideal for long cruises, though the sheer weight can impede handling.

Naked bikes

For a traditional, no-frills approach to riding, it's got to be a naked bike. These bikes are stripped-back to reveal their true beauty, and they ride great too. Offering good rider balance with smooth, modern engines, naked bikes sit somewhere in-between a sports bike and cruiser in terms of performance and capabilities. They also make a great first bike, as they're easy to ride and cheap to repair.

Commuter bikes

There are loads of benefits of riding to work — it can save you time and money on parking, public transport costs and congestion charges if you live in the capital. The best commuter bikes are agile (enabling riders to easily navigate traffic) and offer good storage space and optimum rider comfort.

Scooters and mopeds

Affordable, reliable and fuel efficient, it's no wonder scooters and mopeds are so popular. Ideal for commuting or zipping around town, these bikes offer a freedom unrivalled by many other modes of transport.

The typical engine size is 125cc and under, though the 'maxi-scooter' is fast emerging as an option for people wanting more oomph from their ride. Mopeds are smaller still, with engines up to 50cc, making them the perfect bike for younger or inexperienced riders.

Trail and enduro bikes

If venturing off the beaten track is your kind of thing, a trail or enduro bike could be just for you. These bikes are designed for on and off-road exploring, fitted with features that enable you to tackle even the toughest of terrain.

Off-road bikes

If you've no intention of riding on tarmac, then you'll want a bike designed specifically to tackle off-road terrain. A number of bikes fall under this category, including trail, enduro and motocross bikes. Often, riders of enduro bikes make their machines road legal by adding features such as headlights, plates, mufflers and horns.

Trials bikes

Motorbike trials are non-speed events testing a rider's balance, throttle and machine control. Trials bikes tend to be light, with small engines and fuel tanks and strong throttle response. Riders stand on footpegs when competing so bikes will only have a small seat or no seat at all.

Bike insurance

It's not just the initial cost of your bike you've got to think of, but also running costs once you're out on the road. In terms of insurance, a powerful sports bike is likely to cost a significant sum to insure, while a bike with a small engine (such as a moped) would make a far more economical choice.

Generally speaking, the bigger the engine, the more you pay for insurance. But there are numerous other factors affecting premiums, too, such as the age and cost of the bike, annual mileage, and the rider's age, occupation, experience and claims history.

How you use your bike also matters. For example, if you ride it into the office every day, you'll pay more for insurance than if you dust your bike off every once in a while for a sunny Sunday afternoon cruise.

Whatever option you go for, Hastings Direct can help you find the right bike insurance policy for you.

Bike insurance

Great value bike insurance with flexible extras. Tailor your cover to suit your needs and budget - leaving you free to enjoy the open road.

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