i

Coronavirus update Last updated 9th July 16:00

Show more

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

Show more

  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Motorbike makes & models guide

If you're looking for bike insurance for a particular make and model, Hastings Direct can help. From Triumph to Royal Enfield, each motorbike has its own story. By finding the right bike insurance policy for your make and model, you can tell it on the open road.

What do you ride? Bike makes and models

Triumph
From the roar of the 1960s Bonneville to the recent Speed Triple, Triumph bikes have always been known for their distinctive character. Triumph is one of the longest standing names in British motorsport; they've been present as a privately owned British bike company for over 100 years, cementing their legacy of truly distinctive motorcycles.
Vespa
Vespa scooters have long been a symbol of European mechanics and beauty. Throughout the decades, Vespa has become an interpreter and an expression of the society in which it lives. It is manufactured by Piaggio in Pontedera, Italy and owes its name to Latin and Modern Italian roots. This Italian scooter has seen a recent surge in popularity, especially among young riders as a fashion statement to match their retro classic look but who don't need the full power of a bike.
Aprilia
Aprilia has accumulated a total of 45 world championship titles, including 38 in MotoGP. Stimulated by the dream of competing in national level competitions, Aprilia nurtured a genuine passion for motorcycles in general and motocross models in particular. Today, the Aprilia bike remains just as gorgeous with developments in the middleweight and big bike sectors.
KTM
KTM motorcycles are known for their first-class qualities such as low weight, high performance, great handling and their unmistakable design and are exported all over the world. As Europe's second largest sport motorcycle producer, they've seen much success in professional racing and leisure sport for many years. They've even had models cross the line in the notorious Race to Dakar, and have recently expanded into the world of street bikes.
Kawasaki
The secret of Kawasaki's success is in designing and manufacturing a bike that offers balanced performance, high quality reliability and excellent fit and finish. It's no surprise that so many bike fanatics have jumped on board to try out these innovative motorbikes for themselves.
Yamaha
The Japanese company Yamaha produced its first bike in 1955. It started with simple and inexpensive machines but has since grown its position as a "powersports powerhouse", offering some of the best sport bikes, cruisers and off-road bikes on the market. They have fast become one of the industry leaders in bike research, design and assembly.
Peugeot
Peugeot's award-winning scooters are leading the transport revolution which has transformed the lives of thousands who've invested in the freedom and fashion of twist-and-go. Whilst the company has tradition in abundance, the Gallic design flair, sharp styling, reliability, integrity, fun, fashion and freedom of a Peugeot scooter helps riders bypass the usual hassle of daily travel.
Royal Enfield
A Royal Enfield bike is truly unique, offering something to riders that they can't always find elsewhere: heritage. These single cylinder timeless classic bikes have made a mark of their own for over 100 years now. Numerous bike enthusiasts in the UK are still experiencing the thrill of riding a Royal Enfield on the open road.

Bike insurance

Great value bike insurance with flexible extras. Tailor your cover to suit your needs and budget - leaving you free to enjoy the open road.

Join us...