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Coronavirus update Last updated 9th July 16:00

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In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Hastings Direct.
i

Coronavirus update Last updated 9th July 16:00

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  • We hope you and those close to you are keeping safe. Our teams are now working from home so we're very sorry if you notice the sound quality isn't as good as usual or you experience periods of silence. We're working hard on improving this so please bear with us.
  • Please help us prioritise urgent calls by only phoning us if you want to discuss your renewal or you're thinking of cancelling your insurance, or you're in financial difficulties and you're worried about payments, or you're an NHS or frontline healthcare worker.
  • For anything else, you can now manage your policy online. For latest advice and help to use our online tools, read our Coronavirus FAQs.

In line with guidance from the Government and to help look after our colleagues, most of our team are now working from home and are taking calls. However, waiting times are longer than normal and the quality of the call may not be as clear as if we were talking to you from our call centre. We're committed to supporting you in the best way we can and will be here throughout to keep you updated so make sure to check back regularly.

At this time, please help us to prioritise essential calls by using our online services.

  • If you're a car customer you can use MyAccount or the app to make policy changes or payments, including changing your payment date, checking your documents or to report or track a claim (MyAccount only).
  • If you're a home, bike or van customer, you can make policy changes or requests using our online forms.

If you do phone, we may only be able to deal with your query if:

  • Your policy is due to renew and you're concerned it's no longer suitable for you or you're thinking of cancelling your insurance, or
  • You are worried about making future payments, or
  • You're in a vulnerable situation or an NHS or frontline health care worker who can't easily access our online services, or
  • You need to make a claim and your vehicle is un-driveable or if you need urgent roadside assistance.

For all other queries, including buying a new policy, please first read our Coronavirus FAQs for the latest advice and help to use our online services.

Our opening hours have changed to: Monday to Friday 9am-6pm and Saturday 10am-2pm.

Read our Coronavirus FAQs

Top 10 motorbike gadgets & accessories

Motorbike gadgets come in all shapes and sizes. Some are just about aesthetics, while others can actually make your everyday journeys easier and safer. Here are some of our favourite gadgets.

1. A pocket multi-tool

This isn't so much an optional extra as an absolute must have for any rider who's out on the road. Every bike owner is bound to have their own comprehensive toolbox at home, but bringing the full works along for the ride is completely impractical. Instead, invest in a handy, pocket sized multi-tool, one that comprises of hex wrenches, sockets and a socket driver, and you'll be one step ahead if you need to make a roadside repair. You can even find multi-tools designed to be worn like a bracelet for the ultimate in handy transportation.

2. A flat tyre repair kit

Getting an unexpected flat in the middle of nowhere can turn a dream ride into a nightmare. Making sure you have a good quality tube repair kit that comes with CO2 canisters to re-inflate a tyre as well as a complete patch kit could turn a potential disaster day into just an inconvenience.

3. A good quality bike lock

Unfortunately, motorcycle theft is on the rise. Figures from the Metropolitan Police Service suggest a 44% rise in motorcycle theft in London alone. Avoid this scenario by taking extra steps to secure your bike. There are locks on the market made of high strength stainless steel with a built in alarm, triggered by motion and shock, for extra protection.

4. A digital video camera

This is the age of video and many riders wish to record their journeys. But do your research carefully before you buy. Choose a streamlined, bullet-shaped model that fits unobtrusively to your helmet, as anything too bulky can cause extra drag or even prove a dangerous distraction while out on the road. Alternatively, there are tiny cameras that can be fitted to your sunglasses, recording a true view of everything you see when out on the open road.

5. A GPS system

An excellent GPS system, specifically designed to fit a motorcycle, will save you lots of time and hassle when navigating around an unfamiliar place. Choose a model with a glove friendly display to avoid any frustrating typos.

6. A portable charger

If you're carrying electronic gadgets or even heading out for a long ride with your smartphone, it's wise to invest in something that can provide a little power should you run out of juice. Some chargers even come with cables to help jumpstart your bike.

7. Bluetooth headset

The wind in your hair might feel great, but the wind in your ears can prove a pain if you're trying to listen to navigation directions, music, take a phone call or communicate with other riders. Use a Bluetooth headset and intercom for crisp sound quality and hands-free control.

8. A sturdy tail bag

Riding with all your essentials in your pockets can disrupt your comfort while out on the road, and sometimes a backpack flapping around in the wind can be more trouble than it's worth. Instead, invest in a tail bag that attaches neatly to your bike. This the perfect place to stash your phone and wallet, and is ideal for bringing along a repair kit, bike lock and any other essentials.

9. A radar detector

A radar detector will alert you when you're coming close to the speed limit. Invest in one that can deal with all manner of weather conditions as well as the vibrations of your bike. Many radar detectors that have been specially designed for motorcycle use will be able send any warnings to a helmet display unit, so you will be discreetly alerted in the periphery of your vision.

10. A top-of-the-range helmet

Less of a gadget and more an essential piece of protective gear, your helmet could save your life. But today's modern versions combine safety and technology. Augmented reality helmets have built-in 18 degree blind post cameras for total situational awareness; others have built-in GPS. Your helmet will travel everywhere with you and your bike, you may as well treat yourself to the best.

Remember, many bike policies don't cover these gadgets as standard. If you'd like to check what's covered in your Hastings Direct motorbike policy, give our customer service team a call on 0333 321 9801 and they'll be happy to answer all your questions.

Source: pressreleases.responsesource.com

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