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We like to be as transparent as possible, and that means being honest about a few our fees to cover the costs of setting up, servicing and cancelling our policies.

<p>We charge fees to cover the costs involved in setting up, servicing and cancelling a policy and it&#39;s important you understand them. The fees below are for our services and each fee is non-refundable</p>


<table>
	<thead>
		<tr>
			<th style="text-align:left">Type of fee</th>
			<th style="text-align:left">Fee</th>
		</tr>
	</thead>
	<tbody>
		<tr>
			<td><strong>Arranging your policy</strong></td>
			<td>&nbsp;</td>
		</tr>
		<tr>
			<td>Arranging new or renewing cover for each car on your policy</td>
			<td>&pound;20</td>
		</tr>
		<tr>
			<td>Additional fee for arranging new cover through our call centre</td>
			<td>&pound;12.50<sup>*</sup></td>
		</tr>
		<tr>
			<td>Tab fee for Hastings Direct YouDrive policies (included in the policy price)</td>
			<td>&pound;20</td>
		</tr>
	</tbody>
</table>

<p>&nbsp;</p>

<p>&nbsp;</p>

<table>
	<thead>
		<tr>
			<th style="text-align:left">Changing your policy<br />
			(As well as a fee, the cost of your insurance may change as a result of a change to your policy)</th>
			<th style="text-align:left">Fee</th>
		</tr>
	</thead>
	<tbody>
		<tr>
			<td>Changing your name or marital status</td>
			<td>&pound;0</td>
		</tr>
		<tr>
			<td>Changing your mileage</td>
			<td>&pound;0</td>
		</tr>
		<tr>
			<td>Changing your telephone number or email address</td>
			<td>&pound;0</td>
		</tr>
		<tr>
			<td>Changing your address or vehicle</td>
			<td>&pound;20<sup>*</sup></td>
		</tr>
		<tr>
			<td>Other changes you make not listed above</td>
			<td>&pound;20<sup>*</sup></td>
		</tr>
		<tr>
			<td>Changes we need to make because you&#39;ve not sent us information we&#39;ve asked for or what you&#39;ve provided isn&#39;t correct</td>
			<td>&pound;30<sup>*</sup></td>
		</tr>
	</tbody>
</table>

<table>
	<thead>
		<tr>
			<th style="text-align:left">Cancelling your new or renewing policy<br />
			(If you or we cancel a policy, any fees, such as the arrangement fee, incurred before cancellation are non-refundable, as is the cost of your insurance for the number of days you&#39;ve been insured.)</th>
			<th style="text-align:left">Fee</th>
		</tr>
	</thead>
	<tbody>
		<tr>
			<td>Cancelling within 14 days of your policy&#39;s start date</td>
			<td>No cancellation fee</td>
		</tr>
		<tr>
			<td>Cancelling 14 days or more after your car, bike or van policy&#39;s start date</td>
			<td>&pound;45<sup>*</sup></td>
		</tr>
		<tr>
			<td>Cancelling 14 days or more after your home policy&#39;s start date</td>
			<td>&pound;35</td>
		</tr>
		<tr>
			<td>Where we need to cancel your policy because you&#39;ve not sent us information we&#39;ve asked for or what you&#39;ve provided isn&#39;t correct</td>
			<td>&pound;45<sup>*</sup></td>
		</tr>
		<tr>
		</tr>
		<tr>
			<td>If you or we cancel your YouDrive policy after you receive a cancellation or price-change notice due to your driving data</td>
			<td>No cancellation fee</td>
		</tr>
		<tr>
		</tr>
	</tbody>
</table>

<p>&nbsp;</p>

<p>&nbsp;</p>

<table>
	<thead>
		<tr>
			<th style="text-align:left">Missing payments</th>
			<th style="text-align:left">Fee</th>
		</tr>
	</thead>
	<tbody>
		<tr>
			<td>Missing a direct debit payment</td>
			<td>&pound;12<sup>**</sup></td>
		</tr>
		<tr>
		</tr>
	</tbody>
</table>

<p><sup>*</sup>As a Multi Car customer, if you make the same change to more than one policy at a time, you&#39;ll only pay one fee as this is split across all policies affected</p>

<p><sup>**</sup>As a Multi Car customer, this is applied once per transaction and added to one of the policies affected</p>


Our fees

Our fees