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Terms & Conditions

Contents

Disclaimer

Your use of this website is subject to the following terms and conditions of use and by using the website, you are deemed to have accepted these terms. The headings used in the following are for convenience only and shall not affect their interpretation. On this site 'Hastings Direct', 'we' and 'us' mean trading styles of Hastings Insurance Services Limited.

When you purchase any of the insurance products available through this website you agree to accept the insurance subject to the terms and conditions of the insurer's policy. By entering into a contract of insurance you will take on certain obligations and grant certain powers to the insurer. Nothing contained in this contract affects your statutory rights as a consumer.

Law and jurisdiction

The pages on this website are intended for access and use by UK residents only and comply with appropriate UK legislation and regulation. All quotations which we obtain are in respect of policies subject to the law of England and Wales and subject to the exclusive jurisdiction of the English Courts save in either case where your policy otherwise provides. Unfortunately we are unable to provide insurance quotations for residents of Northern Ireland, Isle of Man or the Channel Islands.

Disclosure of Information

It is the policyholder's responsibility as a matter of law to provide complete and accurate information to the company/insurers when they take out a policy, throughout the life of a policy and when they renew the policy. All statements included in the proposal form, statements of fact, claims form and other documents, must be full and accurate.

Any matters or information which might influence the insurer as to the acceptability or otherwise of the proposal for insurance or the renewal of it must be disclosed at the earliest opportunity and certainly at each renewal. Any inaccuracies or failure to disclose facts relevant to the proposed insurance may mean claims will not be paid or the policy voided. If you are unsure about any matter you should contact us for assistance. You are advised to keep copies of all correspondence that you send to us for your own protection.

Personal Information

Our usage of your personal information is governed by our Privacy Policy, which forms part of these terms. Please read the Privacy Policy carefully as it explains your rights and our obligations in relation to your personal data.

Security and Confidentiality

The Security of your data is of the utmost importance to us. We use a 128bit Secure Socket Layer, which protects all your personal information.

Policy Cancellation

If you purchase a policy through Hastings Direct, you have the right to cancel it within 14 days of taking it out/renewing it (or within 14 days of receiving the policy, if later) and receive a full refund of premium paid, unless you have made a total loss claim. The refund will be subject to a proportionate charge for the period of cover you have received. If you notify us prior to commencement of cover, the refund will represent the full amount of premium that you have paid. If the policy is cancelled after the 14 day period, any refund will be calculated in accordance with the 'short period' scale shown in your policy booklet, subject to no claims having occurred during the current period of insurance.

Copyright

Copyright of this website belongs to Hastings Direct. Material on this website may not be used, transferred, copied or reproduced in whole or part, other than for private home use. You must not remove any copyright, trademark or intellectual property from any material copied or printed off from this website. Any material and/or data downloaded or obtained through use of this website or any of the websites mentioned in this website is at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the downloading of such material and/or data.

Accuracy and validity of information

Whilst Hastings Direct take all reasonable steps to ensure that the information contained within this website is as up to date and as accurate as possible, we accept no responsibility for the accuracy and completeness of the information or any reliance placed by any person in the information. If you are in any doubt as to the validity of information made available on this site, we recommend you seek verification by contacting us.

Availability

We will take all responsible steps to ensure this website is always accessible, but we will not be held liable if, for any reason, the website is unavailable for a period of time. Despite our best endeavours transactions over the internet may be subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to the nature of the internet and matters outside our control.

In addition to this, we may have to suspend access to the website for routine or emergency updates and maintenance, but we will endeavour to keep any disruption to a minimum. We can not warrant that this website will be free of viruses or defects of any description and will not be held responsible for any technical problems you may suffer as a result of your use of this website.

Variations

Hastings Direct reserves the right to update these terms from time to time without notice to you. We recommend that you regularly visit this page to ensure you are aware of our latest terms and conditions.

Linking to other sites

Hastings Direct has provided links from this website to other websites which may be of interest to you. We do not accept any responsibility for the availability or content of those other websites.

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